It Service Desk Jobs In Maharashtra Near me

IT Service Desk Engineer     Mumbai, Maharashtra

CMS IT Services Pvt Ltd. Experience: 1 to 4 Yrs Salary: Negotiable  Full Time

Skills Required: Monitor The Service Desk Tool For Open And Pending Tickets Raised By End Users Receive Incidents, Service Requests, Queries, From End Users Through One Of The Agreed Modes Of Communication
Qualification Required: Provide A Single Point Of Contact For The Agreed It Infrastructure Management Services Develop And Maintain Service Desk Operational Procedures And Processes

IT Service Desk Analyst     Navi Mumbai, Maharashtra

Ace Computer Services Experience: 3 to 7 Yrs Salary: Negotiable  Full Time

Skills Required: Good Customer Service Skills With Technical Knowledge Are Required When Responding To Phone Calls And Emails From The End User. He/she Will Respond To Queries, Resolve Incidents And Request, And Escalate To Other Teams Within It When Required.
Qualification Required: The It Service Desk Analyst Is The First Line Contact For All End User (customer) It Requests And Incidents. This Role Is Crucial In Maintaining Relationships And Communication Between It And The Business.