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Cudtomer Support Associate Jobs in Kochi

Cudtomer Support Associate

Location: Kochi , Kerala
Experience: 0 to 3 Years
Salary: Rs. 14000 to 180000 (Month)
Job type: Full Time

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Company Details

Railyatri

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Skills Required

English Communication, Hindi Communication

Qualification Required

Any Degree

Job Details

Roles and Responsibilities: Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Ensure individual sales targets are met without fail.

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