L1 Desktop Support Jobs in Cochin

L1 Desktop Support

Location: Cochin , Kerala
Experience: 1 to 4  Years
Salary: Rs. 200000 to 30000 (Month)
Job type: Full Time

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Company Details

Accel IT Services

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Skills Required

Ece / Eee

Qualification Required

Diploma Or Degree

Job Details

Solving operating system Win XP, Win vista, Win 7 related problems, user accounts creations and maintain, block, reset passwords. Handle daily technical support activities on desktop support(Windows), data network and server management. Install and test desktop software applications and internet browsers. Setup computers and install software for various applications and programs. Addressing user tickets regarding hardware, software and networking. Walking customers through installing applications and computer peripherals Deploying basic software in Windows Deployment Service or server to install all kind of windows operating system. Handle switch and router troubleshooting issues. Troubleshooting network connectivity in a LAN environment. Installing and Configuring Windows 2008 & 2012 Server. Configuring Active Directory, Domain and Sites. Knowledge in SCCM Client installation, Software Distribution, Patch Management. backups. Qualification: Diploma / Engineering Graduate with ECE / EEE. 1-4 years of experience. Minimum of 1 year experience in technical troubleshooting. General: Thorough knowledge in handling technical issues with a logical approach. Self-learner and keen to enhance knowledge in new technologies/tools. Good working knowledge of Microsoft Office tools. Good Communication skills. Should be willing to travel to customer locations.

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